Dynamic Federal Credit Union

Dynamic Federal Credit Union
900 E. Wayne Street
Celina, OH 45822

Phone: 419.586.5522
Toll-Free: 844.586.5522
Fax: 419.586.5522

email us

Debit/ATM Card:  

Common Questions & Answers   Fraud Monitoring Information

Debit Card Fraud Monitoring Service

In our continuing efforts to keep your accounts secure, we've improved our alert system for potential debit card fraud. Here's how it works:

  1. When potential fraud is detected, you will receive an automatic email notification from Dynamic Federal Credit Union with the option to reply with "fraud" or "no fraud."

  2. One minute after the email, you will receive a text alert (between 7am and 9pm EST), which also has the "fraud" or "no fraud" reply option.

  3. If there is no response received from you, five minutes after the text alert, you will receive automatic phone calls to confirm or deny fraud transactions. (*See Below)
  4. Remember - our messages will never ask for your PIN or account number.

    Please update your personal information with us to ensure you receive any fraud correspondence.